Refund Policy

14-Day Money-Back Guarantee

Every purchase from WXN Studio is backed by a 14-day money-back guarantee. If you are not satisfied with your script for any reason, you may request a full refund within 14 calendar days of your purchase date.

Eligibility

To qualify for a refund, the following conditions must be met:

• The refund request is submitted within 14 calendar days of the original purchase.
• The product has not been shared, redistributed, or resold to any third party.
• You provide your Tebex transaction ID or order confirmation email for verification.
• The refund is requested through our official Discord server or support channels.

Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• More than 14 days have elapsed since the purchase date.
• The product was purchased from an unauthorized third-party reseller.
• The refund request is fraudulent or violates our Terms of Service.
• Chargeback attempts made through payment providers without contacting us first.

How to Request a Refund

To initiate a refund, follow these steps:

1. Join our Discord server.
2. Open a support ticket in the #support channel.
3. Provide your Tebex transaction ID, the product name, and the reason for your refund request.
4. Our team will review your request and respond within 48 hours.

Processing Time

Approved refunds are processed within 5-10 business days and credited back to the original payment method. Processing times may vary depending on your payment provider.

Contact

For any questions about our refund policy, please reach out via our Discord server.